Privacy Policy
Privacy Policy
At Maa Durga Jewellers (Nemi Jain), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or purchase our products.
1. Information We Collect
We may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Billing & Shipping Address
- Payment Information (processed securely through payment gateways)
- Order Details
- WhatsApp Contact Information (if you communicate with us)
- IP Address and Browser Information
- Device Information
- Cookies and Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Respond to customer inquiries
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Offer promotional offers (only if you have opted in)
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.
Payments are securely processed through trusted third-party payment gateways that comply with industry security standards.
4. Cookies
Our website uses cookies to:
- Improve user experience
- Remember your preferences
- Analyze website traffic
- Enhance website performance
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Courier and delivery partners
- Payment gateway providers
- IT and website service providers
- Government authorities when legally required
All third-party partners are expected to maintain appropriate confidentiality and security standards.
6. Data Security
We implement reasonable security measures to protect your information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your personal information, no internet transmission or electronic storage system is completely secure.
7. Marketing Communications
With your permission, we may send you:
- New jewellery collection updates
- Festival offers
- Discounts
- Exclusive promotions
- Event invitations
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.
8. Product Information
We make every effort to display our jewellery accurately. However:
- Product colors may vary slightly due to screen settings.
- Weight and dimensions may have minor variations.
- Handmade jewellery may have slight differences in finish or design.
9. Children's Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from minors.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.
11. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request a copy of your stored data
To exercise these rights, please contact us using the details below.
12. Changes to This Privacy Policy
Maa Durga Jewellers (Nemi Jain) reserves the right to modify or update this Privacy Policy at any time.
Any changes will be posted on this page with the updated effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Maa Durga Jewellers (Nemi Jain)
Address: Shiva Property, Plot no 2, Chaki Wali Gali, Dadi Ka Phatak, Jhotwara, Jaipur, Rajasthan 302012
Phone: +91-7878156784,9549259729,9351026676
Email: info@maadurgajewellersnemi.com
Consent
By using our website or purchasing from Maa Durga Jewellers (Nemi Jain), you acknowledge that you have read, understood, and agreed to this Privacy Policy.
